4 Ways to Fix Mozilla Thunderbird Keeps Asking for Password


Picture this – you get to send a message in Thunderbird and it asks for a password. You enter the same. Then, you need to reply to someone after sometime. It again asks for a password. You enter it this time, too, with a little hesitation. Now, you ask Mozilla to “get messages”, it again asks for a password. This time, you are a little irritated and want to get rid of this. You want to fix the “Mozilla Thunderbird keeps asking for password” issue.

One of the popular email clients available for Windows, Mozilla Thunderbird has been reported by many users in the recent past for asking password every time they try to send or receive email messages. While many believe that this is probably happening due to a bad Thunderbird configuration, our experts bring forth 4 effective methods to ensure Thunderbird doesn’t bother you next time you perform certain actions.

What to Do When Mozilla Thunderbird Keeps Asking for Password – Explained!

There are 4 ways or methods to try to tackle the problem. They are as follows –

  1. Prompt Thunderbird to Remember Your Password: This is one of the easiest techniques to get rid of the issue. When you open Thunderbird and log into your email account, you should tick the “Remember Password” checkbox after providing the credentials – email address and password. Now, click the “Continue” button. Lastly, you have to exit Thunderbird and re-launch it for improvements.
  2. Use Cleaning Programs: Besides prompting Thunderbird to remember the password, you may use a cleaning program to see any improvement. Ccleaner is a renowned cleaning program that can be used.
  3. Launch the program and go to the tab “Custom Clean”.
  4. From there, click on the tab “Applications”.
  5. Here, you will need to choose Thunderbird.
  6. Be certain that the “Saved password” option is greyed out.

Now, launch Thunderbird separately to see whether it is still asking for a password every time you try to perform some activities.

  • Remove and Re-add Password (Remove and Re-add Account): You will start with removing and re-adding the password in your Thunderbird Email. If that doesn’t go right, contemplate removing and re-adding the account. Let’s begin with the first option.
  • You need to launch Thunderbird and go to “Tools”.
  • Click “Options” (you will several options here such as General, Display, Composition, Chat, Privacy, Security, Attachments, Calendar, and Advanced.).
  • Click on “Security” and then “Passwords”.
  • Click on the button “Saved Passwords”.
  • You will then select your email account and click on the button “Remove”.

Close Thunderbird and restart again. You will be asked to provide your password to log in. While doing so, check the option “Remember Password”. Even after doing so, if you continue to face the issue, remove your Thunderbird email account and re-add it.

  • Start Thunderbird and click on the “Tools” option.
  • Select the “Account Settings” option and select the problematic email account (from the right-pane).
  • Click on the “Account Actions” tab and choose “Remove Account”.
  • Next, click on the “Yes” button to continue.
  • Close Thunderbird and start again. Go to “Tools” and then select “Account Settings”.
  • Click “Account Actions” and click “Add Mail Account”.
  • You can add your email account by providing email credentials.
  • Check the option “Remember Password”.
  • Deal with Temporary Issues: Is your Mozilla Thunderbird email account dealing with temporary issues? If the above techniques fail, it could just be a temp error or an issue related to your network.

Still, facing the issue? Does Mozilla Thunderbird keep asking for a password? Get in touch with a technical guy for a quick resolution.