Yandex.mail is a reliable free email service that is known for offering unlimited online messagestorage. Operations like message templates, e-cards, and keyboard shortcuts add to the appeal of Yandex.Mail among users. And, while the services offered by Yandex are reliable and uninterrupted, some users have reported a problem with the error code 3 appearing when sending the message from your email account. If you are also seeing Yandex Email error 3 while sending an email from your account, there can be numerous reasons causing the problem. To know how to fix Yandex Email Error Code 3 in your account, you can follow the different workarounds provided below.
Guide to Fix Yandex Email Error Code 3
When you see Yandex Email Error Code 3 on your screen, it implies that the email service has identified the content of your email as spam. In order to overcome this problem, you will need to launch the Yandex.Mail web interface on your browser and send a test email. This will make the system recognize that the messages are not being sent by a robot. Here are the steps that you will need to follow to send a “Test” message from your Yandex.Mail account using the webmail interface.
- Open a web browser on your computer and go to the homepage of Yandex.Mail using the URL – https://mail.yandex.com/.
- Once you are on the Yandex Homepage, you will need to click or tap on the Log in button. This will direct you to the sign-in page on the next screen.
- On the sign-in page, you will need to enter your ID (Phone number or email) in the provided field and press the Log in button.
- When you are logged into your Yandex Mail account, you will need to press the Compose button located above the email list in the menu.
- Next, you will need to enter the email address of the recipient in the To field and provide a suitable subject in the Subject field.
NOTE: As you are sending a Test message, you will need to enter your own Yandex.Mail account email address in the provided field.
- Now, simply type your message (for example – “Test”) in the text field and click or tap on the Send button.
- As you will press the Send button, the message will be delivered to your Inbox folder. You will need to check whether or not you have received the message as expected.
- In case you still are unable to get the message to your Yandex Mail account, you can consider following the other solutions suggested below.
Consider Using a Different Web Browser
Sometimes the error code 3 in your Yandex Mail account can also appear due to a problem with your web browsers such as a faulty add-on or plug-in installed in your web browser, outdated or incompatible web browser, or too many cookies and cache. In such a case, it is recommended to consider using a different web browser to access your Yandex Mail account. However, if error code 3 could be occurring due to an issue with your browser, it should get fixed when using another web browser.
Check Your Yandex Mail Account Security
You may also see Yandex Mail Error Code 3 when your account is not secure. To check this, you will need to go to the Account Settings of your Yandex Mail account and check whether or not the account is secure. If you notice the “Your account is insufficiently secure” message on your screen, it is suggested to complete the registration process of your Yandex Mail account. If prompted, you may need to add your Phone Number and other required information in the relevant fields to complete the registration process.
Configure DKIM signature and SPF Record Settings
To Configure DKIM Signature
- Fid the TXT record with a public key in the Mail settings.
- Next, sign into the administrator account (https://passport.yandex.com/auth?retpath=https%3A%2F%2Fpassport.yandex.com%2Fprofile&noreturn=1) and go to the Domains page (https://admin.yandex.ru/mail/domains) in Yandex 360 for Business.
- Then, you will need to click or tap on the DKIM signature or configure the MX record option located next to the domain name to which you wish to add your signature to.
NOTE: Make sure the domain you need is connected and verified if it is not in the list.
- After that, you will need to copy the public key value for your domain displayed in the Adding a DKIM signature section.
- Now, sign in to the control panel of your DNS hosting company. You may need to visit Yandex.Connect DNS Editor if you delegated your domain to Yandex servers.
- Then, create a TXT record using the following values:
- Subdomain name or Host:mail._domainkey. In some DNS control panels, you may also have to specify the domain for the public DKIM key, for example,mail._domainkey.yourdomain.tld.
- Value: This will the part of the text from the Public key which you copied from the Yandex.Connect settings. For example, v=DKIM1; k=rsa; t=s; p=MIGfMA0GCSEBtaCOteH4EBqJlKpe…
- If prompted to provide a TTL field, use 21600.
- After that, you will need to wait for the changes to take effect in the DNS. This may take DNS servers up to 72 hours to exchange updated DNS records.
To Configure SPF Records
- Firstly, sign into the domain control panel (DNS Zone) on your DNS hosting company’s website. You may need to go to the DNS editor in Yandex.Connect.
- As SPF records minimize the risk of an email from an address on your domain going to the spam folder of the recipient, you may want to configure the SPF record. For this, you will need to create a TXT record with a list of servers used to send mail from your domain.
- Value:v=spf1 redirect=_spf.yandex.net. In case you wish to send email using non-Yandex servers also, you will need to provide the additional servers in the format:
v=spf1 ip4:IP-1 ip4:IP-2 ip4:IP-3 include:_spf.yandex.net ~all
Here, IP-1, IP-2, and IP-3 are the IP addresses of additional servers.
- Subdomain name (or Host): In certain control panels, instead of @, you may have to enter your domain name (like example.org.). In case you don’t remember your domain name, you can leave this field blank. However, if no such field is there in the control panel, it can be omitted.
- In case the TTL field is required, use 2160
- After that, you will need to wait for the changes to take effect. It may take approximately up to 72 hours for the DNS server for exchanging updated data about DNS records.
So, these are the different workarounds that can help you fix Yandex Email error code 3 when sending a message from your email account.